Official support center

Clear help for every authorized ride.

CareTaxi helps authorized families and care teams coordinate scheduled transportation, follow ride progress, and verify secure handoffs.

How CareTaxi works

Coordination with clear responsibilities.

Access is based on each person's authorized role. Information is limited to the rides and operational tools needed for that role.

01

Role-based access

Admins, schedulers, drivers, CareDesk staff, and families receive appropriate access.

02

Ride coordination

Authorized participants can schedule, assign, monitor, and complete transportation workflows.

03

Secure verification

Pickup and handoff steps help confirm the correct rider and authorized recipient.